Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Account Information: Name, email address, phone number, and password
• Profile Information: Trading preferences, affiliate codes, and account settings
• Financial Information: Payment methods, transaction history, and payout preferences
• Communication Data: Messages, support tickets, and feedback you send to us

Automatically Collected Information

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and performance data
• Cookies and Tracking: Cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

• Payment processors (Stripe, PayPal)
• Email service providers
• Analytics and monitoring services
• Cloud hosting providers

Legal Requirements

• To comply with legal obligations
• To respond to lawful requests from authorities
• To protect our rights and prevent fraud
• In connection with business transfers or mergers

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Incident Response: Procedures for handling security breaches

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Until account deletion or 3 years of inactivity
• Transaction Data: 7 years for tax and legal compliance
• Communication Data: 2 years from last interaction
• Analytics Data: 2 years in anonymized form

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Authentication and security
• Remember your preferences
• Enable core functionality

Analytics Cookies

• Google Analytics for usage insights
• Performance monitoring
• User behavior analysis

Marketing Cookies

• Personalized content and ads
• Social media integration
• Affiliate tracking

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Sending you an email notification
• Updating the "Last updated" date

11. Contact Us